Privacy Policy

Effective Date: January 1, 2025

1. Introduction

TVInstallMate ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us in any other way. By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information: Name, email address, phone number, billing address, and payment details.
Technical Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages you visit, time spent on our website, and referral sources.
Service Information: Details related to the TV installation, booking preferences, and service history.

3. How We Use Your Information

We may use the information we collect for purposes such as:

Processing and managing your bookings.
Providing customer support and responding to inquiries.
Improving our website, services, and user experience.
Sending promotional offers, updates, or service reminders (with your consent).
Complying with legal obligations and resolving disputes.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

With service providers who perform tasks on our behalf (e.g., payment processors).
When required by law or to comply with legal processes.
To protect our rights, property, or safety, or that of our customers.
In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect site functionality.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access and request a copy of your information.
Right to correct or update inaccurate data.
Right to request deletion of your personal information.
Right to object to or restrict data processing.
Right to withdraw consent at any time (where applicable).

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

10. International Users

Our website and services are operated from the United States. If you access our site from outside the U.S., please note that your data may be transferred, processed, and stored in the U.S.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. The updated version will be posted on this page with the revised "Effective Date".

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

TVInstallMate
1234 Elm Street, Suite 500
New York, NY 10001, USA
Email: support@tvinstallmate.com
Phone: +1 (555) 123-4567